:root{
  --bg:#0a0712;
  --glass:rgba(28,20,48,.45);
  --glass-2:rgba(40,28,66,.35);
  --stroke:rgba(168,140,255,.18);
  --stroke-2:rgba(168,140,255,.32);
  --txt:#ece8f7;
  --muted:#9d92bd;
  --accent:#b78cff;
  --accent-2:#7c5cff;
  --gold:#f4c97a;
  --ok:#56e0a0;
  --warn:#ffce6b;
  --bad:#ff7a8a;
  --blue:#74b9ff;
  --radius:20px;
  --shadow:0 8px 40px rgba(0,0,0,.45);
}
*{box-sizing:border-box}
html,body{margin:0;padding:0}
body{
  font-family:'Sora',system-ui,sans-serif;
  background:var(--bg);color:var(--txt);
  min-height:100vh;overflow-x:hidden;letter-spacing:.1px;
}
.mono{font-family:'JetBrains Mono',monospace}

/* fundo com orbs */
.bg-orbs{position:fixed;inset:0;z-index:-1;overflow:hidden;
  background:radial-gradient(1200px 800px at 80% -10%, #2a1758 0%, transparent 55%),
             radial-gradient(900px 700px at -10% 110%, #18324f 0%, transparent 50%),
             var(--bg);}
.bg-orbs span{position:absolute;border-radius:50%;filter:blur(80px);opacity:.5;animation:float 18s ease-in-out infinite}
.bg-orbs span:nth-child(1){width:420px;height:420px;background:#7c5cff;top:-80px;left:60%;}
.bg-orbs span:nth-child(2){width:360px;height:360px;background:#2e7dd1;bottom:-60px;left:5%;animation-delay:-6s}
.bg-orbs span:nth-child(3){width:300px;height:300px;background:#c77dff;top:40%;left:30%;animation-delay:-12s}
@keyframes float{0%,100%{transform:translateY(0)}50%{transform:translateY(-30px)}}

.glass{
  background:linear-gradient(160deg,var(--glass),var(--glass-2));
  backdrop-filter:blur(22px) saturate(140%);
  -webkit-backdrop-filter:blur(22px) saturate(140%);
  border:1px solid var(--stroke);
  box-shadow:var(--shadow), inset 0 1px 0 rgba(255,255,255,.06);
}

/* topbar */
.topbar{position:sticky;top:14px;z-index:20;margin:14px 20px;padding:14px 20px;border-radius:var(--radius);
  display:flex;align-items:center;justify-content:space-between}
.brand{display:flex;align-items:center;gap:14px}
.logo{font-size:30px;filter:drop-shadow(0 0 14px rgba(183,140,255,.6))}
.topbar h1{font-size:19px;margin:0;font-weight:700}
.sub{margin:2px 0 0;color:var(--muted);font-size:12.5px}
.topbar-right{display:flex;align-items:center;gap:12px}
.clock{color:var(--muted);font-size:13px}
.btn-ghost{background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);
  width:38px;height:38px;border-radius:12px;cursor:pointer;font-size:17px;transition:.2s}
.btn-ghost:hover{background:rgba(183,140,255,.18);transform:rotate(90deg)}

.pill{padding:5px 12px;border-radius:99px;font-size:12px;font-weight:600;border:1px solid var(--stroke)}
.pill-muted{color:var(--muted);background:rgba(255,255,255,.04)}
.pill-ok{color:var(--ok);background:rgba(86,224,160,.12);border-color:rgba(86,224,160,.3)}
.pill-bad{color:var(--bad);background:rgba(255,122,138,.12);border-color:rgba(255,122,138,.3)}

/* tabs */
.tabs{margin:0 20px;padding:6px;border-radius:16px;display:flex;gap:4px}
.tab{flex:0 0 auto;background:transparent;border:0;color:var(--muted);padding:10px 18px;border-radius:12px;
  cursor:pointer;font-family:inherit;font-size:14px;font-weight:600;transition:.2s}
.tab:hover{color:var(--txt)}
.tab.active{color:#fff;background:linear-gradient(135deg,var(--accent-2),var(--accent));
  box-shadow:0 6px 20px rgba(124,92,255,.4)}

main{padding:18px 20px 40px}
.tabpane{display:none;animation:fade .35s ease}
.tabpane.active{display:block}
@keyframes fade{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}

/* KPIs */
.kpis{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px;margin-bottom:18px}
.kpi{padding:18px;border-radius:18px;position:relative;overflow:hidden;
  background:linear-gradient(160deg,var(--glass),var(--glass-2));
  backdrop-filter:blur(20px);border:1px solid var(--stroke)}
.kpi .val{font-size:30px;font-weight:700;line-height:1}
.kpi .lbl{color:var(--muted);font-size:12.5px;margin-top:8px;text-transform:uppercase;letter-spacing:.6px}
.kpi .bar{position:absolute;left:0;bottom:0;height:3px;width:100%;opacity:.8}

/* cards */
.card{border-radius:var(--radius);padding:20px;margin-bottom:18px}
.card-head{display:flex;align-items:center;justify-content:space-between;gap:14px;margin-bottom:16px;flex-wrap:wrap}
.card-head h2{font-size:16px;margin:0;font-weight:600}
.hint{color:var(--muted);font-size:12px}
.grid-2{display:grid;grid-template-columns:1.1fr .9fr;gap:18px}
@media(max-width:900px){.grid-2{grid-template-columns:1fr}}

/* A/B */
.ab-wrap{display:flex;flex-direction:column;gap:16px}
.ab-row{display:flex;flex-direction:column;gap:8px}
.ab-row .top{display:flex;justify-content:space-between;align-items:baseline}
.ab-tag{display:inline-flex;align-items:center;gap:8px;font-weight:700}
.ab-letter{width:26px;height:26px;border-radius:8px;display:grid;place-items:center;font-size:13px;color:#1a0f2e}
.ab-funnel{display:flex;gap:6px}
.ab-seg{flex:1;height:34px;border-radius:9px;display:grid;place-items:center;font-size:12px;font-weight:600;
  background:rgba(255,255,255,.05);border:1px solid var(--stroke);position:relative;overflow:hidden}
.ab-seg b{position:relative;z-index:2}
.ab-seg .fill{position:absolute;inset:0;opacity:.32;transform-origin:left}
.ab-rate{font-size:12.5px;color:var(--gold);font-weight:700}

/* série */
.serie{display:flex;align-items:flex-end;gap:8px;height:160px;padding-top:10px}
.serie .col{flex:1;display:flex;flex-direction:column;align-items:center;gap:6px;justify-content:flex-end;height:100%}
.serie .stick{width:60%;max-width:34px;border-radius:8px 8px 4px 4px;
  background:linear-gradient(180deg,var(--accent),var(--accent-2));min-height:4px;transition:.4s}
.serie .d{color:var(--muted);font-size:10.5px}
.serie .n{font-size:11px;font-weight:700}

/* tabela */
.filters{display:flex;gap:10px;flex-wrap:wrap}
.inp{background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--txt);
  padding:9px 12px;border-radius:11px;font-family:inherit;font-size:13px;outline:none}
.inp:focus{border-color:var(--stroke-2);background:rgba(183,140,255,.08)}
.table-wrap{overflow:auto;border-radius:14px;max-height:62vh}
.tbl{width:100%;border-collapse:collapse;font-size:13px}
.tbl thead th{position:sticky;top:0;text-align:left;color:var(--muted);font-weight:600;font-size:11.5px;
  text-transform:uppercase;letter-spacing:.5px;padding:12px 14px;background:rgba(20,14,36,.85);backdrop-filter:blur(10px)}
.tbl tbody td{padding:12px 14px;border-top:1px solid rgba(168,140,255,.08);vertical-align:middle}
.tbl tbody tr:hover{background:rgba(183,140,255,.06)}
.cell-msg{max-width:340px;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer}
.cell-num{font-family:'JetBrains Mono',monospace;font-size:12px;color:var(--blue)}
.ab-chip{width:22px;height:22px;border-radius:7px;display:inline-grid;place-items:center;font-size:11px;font-weight:700;color:#1a0f2e}

/* status badges */
.st{padding:4px 10px;border-radius:99px;font-size:11.5px;font-weight:600;white-space:nowrap;border:1px solid transparent}
.st-enfileirado{color:var(--muted);background:rgba(157,146,189,.15);border-color:rgba(157,146,189,.3)}
.st-enviando{color:var(--blue);background:rgba(116,185,255,.14);border-color:rgba(116,185,255,.3)}
.st-enviado{color:var(--blue);background:rgba(116,185,255,.16);border-color:rgba(116,185,255,.35)}
.st-entregue{color:#8fd9c2;background:rgba(86,224,160,.12);border-color:rgba(86,224,160,.28)}
.st-lido{color:var(--ok);background:rgba(86,224,160,.18);border-color:rgba(86,224,160,.4)}
.st-respondido{color:var(--gold);background:rgba(244,201,122,.18);border-color:rgba(244,201,122,.45)}
.st-falhou{color:var(--bad);background:rgba(255,122,138,.16);border-color:rgba(255,122,138,.4)}
.st-cancelado{color:var(--muted);background:rgba(255,255,255,.05)}

/* frota */
.fleet-summary{display:grid;grid-template-columns:repeat(auto-fit,minmax(140px,1fr));gap:14px;margin-bottom:18px}
.fleet-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(320px,1fr));gap:16px}
.chip-card{border-radius:18px;padding:20px;position:relative;overflow:hidden;
  background:linear-gradient(160deg,var(--glass),var(--glass-2));backdrop-filter:blur(20px);border:1px solid var(--stroke)}
.chip-card.quar{border-color:rgba(255,122,138,.4)}
.chip-top{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:18px}
.chip-name{font-weight:700;font-size:15px}
.chip-phone{font-family:'JetBrains Mono',monospace;color:var(--blue);font-size:12.5px;margin-top:3px}
.ring{--p:0;--c:var(--ok);width:60px;height:60px;border-radius:50%;display:grid;place-items:center;flex:0 0 auto;
  background:conic-gradient(var(--c) calc(var(--p)*1%), rgba(255,255,255,.08) 0);}
.ring i{width:46px;height:46px;border-radius:50%;background:#14102a;display:grid;place-items:center;font-style:normal;font-weight:700;font-size:14px}
.chip-meta{display:flex;flex-direction:column;gap:12px}
.cap-bar{height:9px;border-radius:99px;background:rgba(255,255,255,.07);overflow:hidden}
.cap-fill{height:100%;border-radius:99px;background:linear-gradient(90deg,var(--accent),var(--accent-2))}
.chip-row{display:flex;justify-content:space-between;font-size:12.5px;color:var(--muted)}
.chip-row b{color:var(--txt)}
.quar-note{margin-top:10px;font-size:11.5px;color:var(--bad);background:rgba(255,122,138,.08);
  border:1px solid rgba(255,122,138,.25);border-radius:10px;padding:8px 10px;line-height:1.4}

/* frota por pool */
.alert-danger{background:rgba(255,122,138,.12);border:1px solid rgba(255,122,138,.4);color:#ffd2d8;
  padding:14px 18px;border-radius:14px;margin-bottom:18px;font-size:14px}
.alert-danger b{color:#fff}
.alert-warn{background:rgba(255,206,107,.1);border:1px solid rgba(255,206,107,.35);color:#ffe6b0;
  padding:14px 18px;border-radius:14px;margin-bottom:18px;font-size:14px}
.alert-warn b{color:#fff}
.health-dot{width:18px;height:18px;border-radius:50%;flex:0 0 auto;margin-top:4px}
.mgr-section-head{font-size:13px;color:var(--muted);margin:18px 0 12px;padding-bottom:8px;border-bottom:1px solid var(--stroke)}
.mgr-section-head b{color:var(--txt)}
.mgr-section-head:first-child{margin-top:0}
.mgr-tag{font-size:9.5px;font-weight:700;padding:2px 7px;border-radius:99px;vertical-align:middle;text-transform:uppercase;letter-spacing:.4px}
.mgr-quente{background:rgba(255,122,138,.15);color:#ffb0ba;border:1px solid rgba(255,122,138,.3)}
.mgr-cold{background:rgba(116,185,255,.15);color:#acd6ff;border:1px solid rgba(116,185,255,.3)}
.pool-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:14px}
.pool-card{--c:var(--ok);padding:16px;border-radius:14px;background:rgba(255,255,255,.04);
  border:1px solid var(--stroke);border-left:3px solid var(--c)}
.pool-name{font-size:12.5px;color:var(--muted);text-transform:uppercase;letter-spacing:.5px}
.pool-num{font-size:28px;font-weight:700;margin:6px 0 10px}
.pool-num span{font-size:16px;color:var(--muted);font-weight:400}
.pool-pct{font-size:11.5px;color:var(--muted);margin-top:6px}
.pool-det{margin-bottom:10px;border:1px solid var(--stroke);border-radius:12px;overflow:hidden}
.pool-det summary{cursor:pointer;padding:12px 16px;font-weight:600;font-size:14px;background:rgba(255,255,255,.03);list-style:none}
.pool-det summary::-webkit-details-marker{display:none}
.pool-det summary::before{content:'▸';margin-right:8px;color:var(--accent);display:inline-block;transition:.2s}
.pool-det[open] summary::before{transform:rotate(90deg)}
.muted{color:var(--muted);font-weight:400}
.num-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(260px,1fr));gap:8px;padding:12px}
.num-chip{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:10px;
  background:rgba(255,255,255,.03);border:1px solid var(--stroke)}
.num-chip.down{opacity:.55}
.num-chip .dot{width:9px;height:9px;border-radius:50%;flex:0 0 auto}
.num-chip.up .dot{background:var(--ok);box-shadow:0 0 8px var(--ok)}
.num-chip.down .dot{background:var(--bad)}
.num-info{flex:1;min-width:0}
.num-name{font-size:12.5px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.num-meta{font-size:10.5px;color:var(--muted);font-family:'JetBrains Mono',monospace}
.num-right{text-align:right;flex:0 0 auto}
.num-st{font-size:10px;color:var(--muted)}
.num-sent{display:block;font-size:10px;color:var(--gold);font-weight:700}

/* login */
.login-overlay{position:fixed;inset:0;z-index:100;display:grid;place-items:center;padding:20px;
  background:radial-gradient(1000px 700px at 70% 0%, #2a1758 0%, transparent 55%), var(--bg)}
.login-box{display:flex;flex-direction:column;gap:14px;width:100%;max-width:360px;padding:34px;border-radius:22px;text-align:center}
.login-logo{font-size:44px;filter:drop-shadow(0 0 18px rgba(183,140,255,.6))}
.login-box h2{margin:4px 0 0;font-size:20px}
.login-box .sub{margin:0 0 8px;color:var(--muted);font-size:13px}
.login-box .inp{width:100%;text-align:left}
.login-box .btn-primary{margin-top:6px;padding:12px}
.login-err{background:rgba(255,122,138,.14);border:1px solid rgba(255,122,138,.4);color:#ffd2d8;padding:9px 12px;border-radius:10px;font-size:12.5px}

/* gestão / CRUD */
.btn-primary{background:linear-gradient(135deg,var(--accent-2),var(--accent));border:0;color:#fff;
  padding:9px 16px;border-radius:11px;font-family:inherit;font-size:13px;font-weight:600;cursor:pointer;box-shadow:0 6px 18px rgba(124,92,255,.35)}
.btn-primary:hover{filter:brightness(1.1)}
.btn-mini{background:rgba(183,140,255,.14);border:1px solid var(--stroke);color:var(--accent);
  padding:5px 11px;border-radius:9px;font-size:12px;font-family:inherit;cursor:pointer}
.btn-mini:hover{background:rgba(183,140,255,.25)}
.btn-danger{background:rgba(255,122,138,.16);border:1px solid rgba(255,122,138,.4);color:var(--bad);
  padding:9px 16px;border-radius:11px;font-size:13px;font-family:inherit;cursor:pointer}
.switch{position:relative;display:inline-block;width:42px;height:24px}
.switch input{opacity:0;width:0;height:0}
.slider{position:absolute;inset:0;background:rgba(255,255,255,.12);border-radius:99px;transition:.2s;cursor:pointer}
.slider:before{content:'';position:absolute;height:18px;width:18px;left:3px;top:3px;background:#fff;border-radius:50%;transition:.2s}
.switch input:checked + .slider{background:linear-gradient(135deg,var(--accent-2),var(--accent))}
.switch input:checked + .slider:before{transform:translateX(18px)}
.form-body{display:flex;flex-direction:column;gap:14px;margin:16px 0}
.form-body label{display:flex;flex-direction:column;gap:6px;font-size:12.5px;color:var(--muted)}
.form-body .inp{width:100%}
.form-row{display:flex;gap:14px;flex-wrap:wrap}
.form-row label{flex:1;min-width:120px}
.form-body .chk{flex-direction:row;align-items:center;gap:8px;color:var(--txt)}
.form-actions{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-top:8px}
.prompt-item{border:1px solid var(--stroke);border-radius:12px;padding:14px;margin-bottom:10px;background:rgba(255,255,255,.03)}
.prompt-head{display:flex;align-items:center;gap:10px;margin-bottom:8px}
.prompt-head .btn-mini{margin-left:auto}
.prompt-body{font-size:12.5px;color:var(--muted);line-height:1.5;white-space:pre-wrap}
code{background:rgba(183,140,255,.14);padding:1px 6px;border-radius:5px;font-family:'JetBrains Mono',monospace;font-size:11.5px;color:var(--accent)}
textarea.inp{resize:vertical;line-height:1.5}
.builder{border:1px solid var(--stroke);border-radius:14px;padding:16px;background:rgba(124,92,255,.06);display:flex;flex-direction:column;gap:12px}
.builder-h{font-weight:700;font-size:14px;color:var(--accent)}
.bfield{display:flex;flex-direction:column;gap:7px}
.bfield>span{font-size:12px;color:var(--muted)}
.chips{display:flex;flex-wrap:wrap;gap:6px;max-height:96px;overflow:auto}
.chip-sel{display:inline-flex;align-items:center;gap:5px;padding:5px 10px;border-radius:99px;cursor:pointer;
  font-size:12px;background:rgba(255,255,255,.05);border:1px solid var(--stroke);color:var(--muted);transition:.15s;user-select:none}
.chip-sel small{opacity:.55;font-size:10px}
.chip-sel:hover{border-color:var(--stroke-2)}
.chip-sel.on{background:linear-gradient(135deg,var(--accent-2),var(--accent));color:#fff;border-color:transparent}
.builder-actions{display:flex;align-items:center;gap:12px}
.prev-count{font-weight:700;color:var(--gold);font-size:14px}

/* tonico chat */
.tonico-card{display:flex;flex-direction:column;height:72vh}
.tonico-chat{flex:1;overflow-y:auto;display:flex;flex-direction:column;gap:12px;padding:8px 4px 16px}
.bubble{max-width:78%;padding:12px 16px;border-radius:16px;font-size:14px;line-height:1.5;white-space:pre-wrap;word-break:break-word}
.bubble.assistant{align-self:flex-start;background:rgba(124,92,255,.14);border:1px solid var(--stroke);border-bottom-left-radius:5px}
.bubble.user{align-self:flex-end;background:linear-gradient(135deg,var(--accent-2),var(--accent));color:#fff;border-bottom-right-radius:5px}
.bubble.typing{opacity:.6;font-size:18px;letter-spacing:3px}
.tonico-input{display:flex;gap:10px;padding-top:12px;border-top:1px solid var(--stroke)}
.tonico-input .inp{flex:1}
.proposal{align-self:flex-start;max-width:88%;background:rgba(255,255,255,.04);border:1px solid var(--stroke-2);border-radius:16px;padding:16px;display:flex;flex-direction:column;gap:12px}
.proposal-h{font-weight:700;color:var(--gold)}
.proposal-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(130px,1fr));gap:10px}
.proposal-grid>div{display:flex;flex-direction:column;gap:2px}
.proposal-grid span{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.4px}
.proposal-grid .pub{grid-column:1/-1}
.proposal-actions{display:flex;align-items:center;gap:10px;flex-wrap:wrap}
.prop-prev{color:var(--gold);font-weight:700;font-size:13px}
.prop-confirm{margin-left:auto}
.prop-ok{color:var(--ok);font-weight:600}

/* mensagens */
.msg-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(300px,1fr));gap:16px}
.msg-card{border-radius:16px;padding:16px;background:rgba(255,255,255,.04);border:1px solid var(--stroke);
  display:flex;flex-direction:column;gap:10px}
.msg-card .mh{display:flex;justify-content:space-between;align-items:center;gap:10px}
.msg-card .who{font-weight:600;font-size:13.5px}
.msg-card .when{color:var(--muted);font-size:11px}
.msg-body{font-size:13px;line-height:1.5;color:#d8d2ec;white-space:pre-wrap;max-height:160px;overflow:auto}
.msg-foot{display:flex;justify-content:space-between;align-items:center}

.empty{text-align:center;color:var(--muted);padding:50px 20px;font-size:14px}
.skeleton{background:linear-gradient(90deg,rgba(255,255,255,.04),rgba(255,255,255,.09),rgba(255,255,255,.04));
  background-size:200% 100%;animation:sk 1.4s infinite;border-radius:10px}
@keyframes sk{to{background-position:-200% 0}}

.toast{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(120%);
  background:rgba(20,14,36,.95);border:1px solid var(--stroke-2);color:var(--txt);padding:14px 20px;
  border-radius:14px;font-size:13px;max-width:80vw;z-index:50;transition:.35s;backdrop-filter:blur(14px);box-shadow:var(--shadow)}
.toast.show{transform:translateX(-50%) translateY(0)}

/* modal simples */
.modal{position:fixed;inset:0;background:rgba(6,4,12,.7);backdrop-filter:blur(6px);display:none;
  place-items:center;z-index:60;padding:20px}
.modal.show{display:grid}
.modal .box{max-width:560px;width:100%;border-radius:18px;padding:24px;max-height:80vh;overflow:auto}
.modal .box .mbody{white-space:pre-wrap;line-height:1.6;font-size:14px;margin-top:14px}
